Shipping policy

Shipping Policy

Thank you for choosing Wilm Apparel! We are committed to delivering your sustainable activewear in an eco-friendly, timely, and reliable manner. Below you will find the details of our shipping policy. 

1. Processing Time

  • Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive a notification when your order has been shipped.

2. Shipping Rates and Delivery Times

  • Domestic Shipping:

    • Standard Shipping (3-9 business days): $10.00 or free for orders over $150.00.

    • Express Shipping (1-2 business days): $25.00. 

3. Sustainable Packaging

  • All orders are shipped in recyclable or compostable packaging to minimize waste.

  • We encourage you to reuse, recycle or compost the packaging materials wherever possible.

4. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. Use this number to monitor your shipment’s progress.

5. Shipping Restrictions

  • We currently do not ship to P.O. boxes. 

6. Lost or Delayed Shipments

  • If your order has not arrived within the expected delivery timeframe, please contact us at wilmapparel@gmail.com with your order number, and we will assist you promptly.

  • We are not responsible for delays caused by weather, customs, or other unforeseen circumstances but will do our best to resolve any issues.

7. Returns and Exchanges

  • For information about returns and exchanges, please refer to our Return Policy page.

Contact Us If you have any questions or concerns about your shipment, feel free to contact our customer service team at wilmapparel@gmail.com. We’re here to help!

Thank you for supporting sustainable fashion and making a positive impact on our planet.